IgniteDemand.com Terms and Conditions

Acceptance of these Terms of Use is required to use the Platform. IgniteDemand reserves the right to change these Terms at any time. Your continued use after changes constitutes acceptance of the revised Terms. To the extent that you or your employer has entered into another written agreement with IgniteDemand that conflicts with any provision here, that agreement will control.

These Terms incorporate by reference the BNP Media website terms available at https://www.bnpmedia.com/terms, to the extent not inconsistent with these Terms.

• Account means the registered profile created to access the Platform.

• Subscription means a paid access plan purchased by a user or company.

• User or Subscriber means any individual or entity accessing the Platform.

• Company refers to the organization on whose behalf a user accesses the Platform

• Leads refers to contact data generated through BNP Media advertising campaigns and accessible via the Platform.

Any access or use of the Platform by anyone under 18 is prohibited. By agreeing to these Terms, you represent that you are at least 18 years old and legally capable of entering into this agreement.

Any personal information submitted through the Platform is governed by our Privacy Policy, which is incorporated herein by reference.

All content on the Platform — including text, graphics, code, data, and software — is the property of IgniteDemand or its licensors and is protected by copyright and other intellectual property laws. You may not copy, distribute, or create derivative works without prior written permission. Any feedback you provide becomes our property.

We may modify, restrict, or revoke access to certain datasets, tools, or features if they no longer fall under your subscription tier. Continued use constitutes acceptance of any such modifications.

Free registration-level lead data (e.g., Webinar, eBook, Sponsored eBlast, Continuing Education) remain accessible for 90 days from the date of generation. After that period, data may no longer be available. Access is governed by applicable privacy laws.

Leads are provided solely for the advertising company of record and its authorized agents. They may not be sold or used outside of legitimate marketing purposes related to the advertising company of record.

Each monthly subscription grants access to one company’s leads for one month. Access to additional company IDs requires separate subscriptions.

Each parent subscription is tied to a unique Account ID corresponding to a single company or business unit within that company. Access rights, including available leads and reporting data, are bound to that specific Account ID.

If two or more individuals within the same company require access to different sets of leads (for example, from separate divisions or Account IDs), each individual or division must maintain a separate parent subscription, with its own billing and access credentials.

Example:

• If the CTO of ABC Company needs access to lead data for ABC Divisions 1, 2, and 3, and

• The CEO of ABC Company needs access to ABC Divisions 3, 4, and 5,

• Then two separate subscriptions are required — one for each access configuration — because each subscription governs a distinct Account ID and corresponding lead dataset.

Shared or pooled access across multiple parent accounts under a single subscription is not permitted.

Valid billing details must remain on file. Payment is required for continued access.

Users may cancel auto-renewal at any time. Cancellation takes effect at the end of the billing cycle; no refunds are provided for unused periods. Lead-generating advertising campaigns are non-cancellable and follow separate Insertion Order terms.

Once an upgraded plan is canceled, lead data included as part of the plan will not longer be available. To ensure you retain this lead data, we recommend you download your leads via the Download Hub prior to the end of the billing cycle.

By clicking “I Accept,” downloading, or using the Platform, you represent that:

• You are authorized to enter into these Terms on behalf of your company;

• Your company can legally enter into these Terms; and

• You will use the Platform for internal business purposes only.

You are responsible for ensuring you have proper authorization to access any company lead data.

If you lose authorization to access a company’s leads (e.g., due to a change in employment or relationship), you must notify IgniteDemand immediately in writing.

We may terminate or suspend your account without notice for illegal, fraudulent, abusive, or noncompliant behavior. Terminated users may not re-register for one year without written consent.

We make no warranties regarding the accuracy, availability, or completeness of the Platform. Use is at your own risk. The Platform is provided “as is” and “as available,” without warranties of any kind, express or implied.

You agree to indemnify and hold harmless BNP Media, its affiliates, officers, employees, and agents from any claims, damages, or costs arising from your use of the Platform or violation of these Terms.

In no event shall BNP Media be liable for:

1. Any indirect, special, incidental, or consequential damages;

2. Any loss of data, interruption, or procurement of substitute services;

3. Aggregate damages exceeding the total amount paid by you for your subscription in the twelve (12) months preceding the claim.

Some jurisdictions do not allow such limitations, so portions may not apply.

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, labor disputes, or internet outages.

These Terms are governed by the laws of the State of Michigan, without regard to conflicts of law principles. Any dispute shall be brought exclusively in state or federal courts located in Oakland County, Michigan.

Any dispute or claim arising out of or relating to these Terms shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. You waive any right to participate in a class action.

You agree to comply with all applicable U.S. export control and sanctions laws when accessing or using the Platform.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in effect. These Terms constitute the entire agreement between you and BNP Media concerning your use of the Platform.

We may update these Terms periodically. Material changes will be communicated via email or in-app notice. Continued use after such updates constitutes acceptance of the revised Terms.

For questions or notices regarding these Terms, contact:

BNP Media, Inc.

550 W Merrell #200

Birmingham, MI 48009

Email: support@ignitedemand.com

By continuing to use IgniteDemand.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.